BRAVA Training Academy
Empowering Professionals. Elevating Organizations. Building Knowledge. Developing Leaders. Creating Impact.
Welcome to bravatrainingacademy.com
Hospice Compliance Academy
BRAVA Hospice Compliance Academy provides specialized education and training designed to help hospice organizations navigate complex regulatory requirements, reduce compliance risk, and deliver exceptional patient care. Our programs focus on CMS Conditions of Participation, Medicare regulations, documentation excellence, fraud, waste and abuse prevention, accreditation standards, quality improvement, leadership accountability, and ethical hospice operations.
Through practical, real-world training, compliance resources, and professional development programs, we help hospice leaders and staff build a culture of integrity, readiness, and continuous compliance.
Knowledge. Compliance. Compassion.
Hospice Volunteer Orientation
The BRAVA Training Academy Hospice Volunteer Orientation Program provides comprehensive training that prepares volunteers to confidently support hospice patients, families, and interdisciplinary care teams. Through 16 modules of engaging instruction, participants gain an understanding of hospice philosophy, end-of-life care, communication skills, grief and bereavement, patient rights, cultural sensitivity, confidentiality, boundaries, safety, and the essential role of the hospice volunteer.
Upon completion, volunteers are equipped with the knowledge, skills, and compassion needed to provide meaningful support while meeting federal hospice volunteer training requirements.
Hospice Dementia Training *Coming Soon*
The BRAVA Training Academy 8-Hour Hospice Dementia Training Program provides healthcare professionals, caregivers, and hospice staff with the knowledge and practical skills needed to deliver compassionate, person-centered care to individuals living with dementia. Participants will gain a deeper understanding of dementia disease processes, communication techniques, behavioral symptoms, safety considerations, family support strategies, and end-of-life care best practices.
This comprehensive training helps caregivers build confidence, improve patient interactions, reduce distress, and enhance quality of life for patients and families navigating the challenges of dementia.
Compassionate Care. Deeper Understanding. Better Outcomes.
Free Upcoming Webinars
Bridging the Leadership Accountability Gap
Discover why even well-intentioned leaders struggle with accountability, and learn the proven framework to eliminate favoritism, inconsistent policies, and the double standards that undermine trust and performance. Join us on October 15, 2026, at 2:00 pm Arizona time.
Navigating Hospice Compliance Hot Spots
Join hospice leaders and compliance professionals for a focused deep dive into the 11 critical risk areas that auditors scrutinize most. Get actionable strategies to strengthen your certifications, documentation, and billing practices—and protect your organization from costly compliance gaps. Join us on November 18, 2026, at 2:00 pm Arizona time.
Leading Through Uncertainty: A Practical Framework for Leaders
Discover the proven communication framework that helps leaders maintain credibility, calm employee anxiety, and make tough decisions—all while navigating regulatory changes, financial pressures, and organizational uncertainty. Join us on December 16, 2026, at 2:00 pm Arizona time.
Solving the Retention Challenge: Beyond Employee Appreciation
Solving the Retention Challenge: Beyond Employee Appreciation
Move beyond the usual "employee appreciation" conversation. Examine poor management, workload, compensation, lack of recognition, inconsistent expectations, workplace conflict, limited growth opportunities, burnout, and the role of the employee's direct supervisor in retention. Join us on January 19, 2027, at 2:00 pm Arizona time.
From Busy to Effective: Streamlining Your Workflow
Solving the Retention Challenge: Beyond Employee Appreciation
From Busy to Effective: Streamlining Your Workflow
Ideal for administrators, managers, office managers, HR professionals, and business owners. Address workflow design, SOPs, accountability systems, delegation, meeting overload, priorities, KPIs, automation, communication systems, and eliminating processes that create unnecessary work. Join us on February 17, 2027, at 2:00 pm Arizona time.
Mastering Difficult Employee Management
Solving the Retention Challenge: Beyond Employee Appreciation
From Busy to Effective: Streamlining Your Workflow
Teach leaders how to distinguish between performance, conduct, attendance, competency, and attitude problems. Include coaching conversations, documentation, progressive discipline, insubordination, defensiveness, repeated issues, improvement plans, and knowing when coaching should transition to formal corrective action. Join us on March 23, 2027, at 2:00 pm Arizona time.
Mastering Workplace Investigations: When Something Goes Wrong
Mastering Workplace Investigations: When Something Goes Wrong
Mastering Workplace Investigations: When Something Goes Wrong
A practical workplace-investigation webinar. Cover receiving complaints, determining whether an investigation is necessary, interviewing the complainant and witnesses, credibility assessment, documentation, confidentiality, retaliation prevention, findings, corrective action, and common investigation mistakes. Join us on April 19, 2027, at 2:00 pm Arizona time.
Navigating the Business of Hospice: Growth and Compliance
Mastering Workplace Investigations: When Something Goes Wrong
Mastering Workplace Investigations: When Something Goes Wrong
Explore the tension among census growth, staffing, reimbursement, compliance, quality, referral relationships, patient eligibility, productivity, financial sustainability, and ethical decision-making. The central message: growth without compliance creates risk; compliance without operational discipline creates instability. Join us on May 19, 2027, at 2:00 pm Arizona time.
Building a Burnout-Proof Workplace
Mastering Workplace Investigations: When Something Goes Wrong
Stop Managing by Crisis: Transform Your Leadership Approach
Rather than treating burnout solely as an employee wellness problem, examine organizational causes: excessive workloads, unclear expectations, inefficient processes, poor scheduling, constant interruptions, staffing shortages, lack of psychological safety, weak leadership, and failure to prioritize. Join us on June 16, 2027, at 2:00 pm Arizona time.
Stop Managing by Crisis: Transform Your Leadership Approach
Stop Managing by Crisis: Transform Your Leadership Approach
Stop Managing by Crisis: Transform Your Leadership Approach
Address organizations that constantly operate in reaction mode. Teach leaders how to move from firefighting to structured operations through SOPs, ownership, dashboards, recurring audits, escalation pathways, meeting structures, QAPI, performance metrics, and proactive problem solving. Join us on July 15, 2027, at 2:00 pm Arizona time.
The Leader Everyone Wants to Work For
Stop Managing by Crisis: Transform Your Leadership Approach
The Leader Everyone Wants to Work For
This webinar will be covering credibility, emotional intelligence, consistency, communication, accountability, boundaries, recognition, difficult conversations, trust, and creating an environment where high performers want to stay. Join us on August 18, 2027, at 2:00 pm Arizona time.
Documentation Under the Microscope
Stop Managing by Crisis: Transform Your Leadership Approach
The Leader Everyone Wants to Work For
A hospice-specific webinar examining how clinical documentation supports terminal prognosis and Medicare eligibility. Use case examples showing the difference between documentation that merely describes a patient and documentation that demonstrates decline and supports eligibility. Join us on September 15, 2027, at 2:00 pm Arizona time.